shipping & returns
shipping policy
NEW GUIDELINES ARE IN PLACE AS WE EXPERIENCE COVID19.
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Please Allow 1-2 days for processing your order.
Standard shipping can be anywhere from 3-7 business days
(NOT INCLUDING WEEKENDS & MAJOR HOLIDAYS).
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DURING SALES: Orders will ship in which they are received.
PLEASE ALLOW 7-15 BUSINESS DAYS ON ALL SALE ORDERS for processing & shipping.
return & exchange policy
WE STAND FIRM ON OUR PRODUCT THAT YOU WILL HAVE NO REASON TO WANT TO RETURN OR EXHANGE.
IN THE EVENT ALL SALES ARE FINAL UNLESS THERE IS A MISTAKE ON OUR BEHALF WE WILL FIX THIS ISSUE RIGHT AWAY!
NO REFUND WILL BE GIVEN BE WE WILL HAPPILY EXCHANGE THE PRODUCT!
FOR EXAMPLE:
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WRONG LENGTH
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WRONG TEXTURE
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WRONG ORGIN OF HAIR
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WRONG PRODUCT
IN THE EVENT THAT THERE IS AN MISTAKE ON OUR BEHALF, HAIR OR PRODUCT MUST BE IN OUR ORIGINAL PACKAGING NOT TAMPERED & SHIPPED BACK WITHIN 48 HOURS OF DELIVERY DATE!