FREQUENTLY ASKED QUESTIONS

The amount of hair needed depends on the desired length and fullness for the desired hairstyle. Here's a breakdown based on the lengths and bundles you provided: Lengths 12-16 inches: Required: 2-3 bundles This length usually provides a natural look, and 2-3 bundles should offer a good amount of volume. Lengths 18-24 inches: Required: 3-4 bundles For a fuller look or longer styles, you'll need more hair, hence 3-4 bundles will be sufficient to achieve volume and length. Lengths 26-30 inches: Required: 4-5 bundles Longer hair requires more bundles to maintain volume, so 4-5 bundles will ensure a full, thick look. If you want the hair to appear thick and voluminous, it’s always a good idea to use the higher end of the bundle range. Keep in mind, individual preferences and hair type can affect how many bundles you'll need.

1. Virgin Hair (Straight or Wavy Extensions) Recommended Products: Ion Keratin Shampoo & Conditioner Why: This is a great choice for straight or wavy virgin hair as it helps maintain the hair’s natural moisture and strength. The keratin formula is specifically designed to repair and strengthen hair, keeping it smooth and silky. It also prevents breakage and keeps the hair manageable. 2. Curly Hair Recommended Products: Ion Curl Defining Shampoo & Conditioner Why: Curly hair needs extra hydration and curl definition. These products help lock in moisture while enhancing the natural curl pattern without weighing the hair down. They help reduce frizz and add bounce to curly extensions. 3. Colored Hair Recommended Products: Ion After Color Defense Shampoo, Conditioner & Color Sealer Why: Colored hair requires special care to maintain vibrancy and prevent fading. The After Color Defense line helps protect the color, seal the cuticle, and preserve the hair's natural shine. It’s gentle on dyed hair and helps keep the color looking fresh for longer. 4. Raw Hair Recommended Products: Silicon Mix Shampoo & Conditioner Why: Raw hair is often more porous and needs extra nourishment. Silicon Mix is known for its deep conditioning properties, providing intense hydration, detangling, and making the hair more manageable. It helps maintain the texture and restores shine to raw hair extensions. Additional Tips: Leave-in conditioners or hair serums can help maintain softness, shine, and moisture in both straight/wavy and curly extensions. For all hair types, it's also good to use a heat protectant spray before styling with hot tools, as heat can cause long-term damage to the extensions. Regular deep conditioning treatments (once a week or bi-weekly) will keep hair extensions looking healthy and feeling soft. These products are specially designed to work with the different textures and needs of virgin hair, colored hair, and raw hair, ensuring they stay healthy, manageable, and long-lasting.

It’s important to properly care for your hair extensions to maintain their health and longevity. Here's a detailed guideline for washing your extensions: Before Use: Co-Wash (Conditioner Wash) Co-Wash: All extensions should be co-washed before use. Co-washing means using only conditioner (no shampoo) to gently cleanse the hair. This helps to remove any factory residue, such as excess oils or chemicals, and prepares the hair for styling without stripping away moisture. Why Co-Wash?: Co-washing helps keep the hair soft and hydrated, as it doesn’t contain harsh detergents that can dry out the strands. When to Use Shampoo: Shampoo Only When Necessary: Shampoo should only be used when the hair has heavy product buildup, excessive oil, or sweat. Common situations include: Heavy product use: If you've applied a lot of styling products (like hairspray, mousse, or serums). Product buildup: If the hair feels weighed down, greasy, or looks dull. Excessive sweating: If you’ve worked out or been in a hot environment, your hair may need a deeper cleanse. Note: Over-shampooing can strip natural oils, leaving the extensions dry, brittle, and prone to tangling. So, shampoo should be used sparingly. How Often to Wash: Regular Co-Washing: You can co-wash your extensions once a week or every few days if you're maintaining them frequently. This will keep them fresh and soft without causing any damage. Full Shampoo Wash: It’s recommended to do a full wash (shampoo + conditioner) every 2-3 weeks. This is especially important if you wear your extensions frequently, as it helps refresh the hair, remove any buildup, and restore a healthy appearance. General Guidelines for Extension Care: Don’t Over-Wash: Over-washing, especially with shampoo, can lead to dry, tangled extensions. Stick to co-washing most of the time. Deep Conditioning: Use a deep conditioner or hair mask every couple of weeks to restore moisture and keep the hair looking shiny and healthy. Gentle Washing: Always wash your extensions gently to avoid tangling and breakage. Use a wide-tooth comb or your fingers to detangle them before washing. Drying: After washing, avoid using heat to dry your extensions. Instead, let them air dry or use a blow dryer on a cool setting if necessary. Never rub or wring the hair when wet to prevent damage. By following these steps, your extensions will stay in great condition and maintain their natural beauty.

Yes, you can definitely color your extensions, as they are 100% virgin and raw hair, which means they haven’t been previously processed and are more receptive to color treatments. Here’s a detailed breakdown for coloring: Coloring Guidelines: Poise Collection Extensions: These extensions can be lifted to #27 (a light blonde). This means you can lighten them to a light golden blonde shade, but it's essential to do it gradually, especially if you're lifting more than 2-3 levels to avoid damaging the hair. Posh & Luxe Collection Extensions: These extensions can be lifted to #613 (platinum blonde). If you're aiming for a very light blonde or platinum blonde, this collection can handle more dramatic lifting. However, keep in mind that this might take several sessions depending on the starting color and the lift required. Important Notes: Seek Professional Help: It is highly recommended that you seek professional assistance when coloring your extensions, especially when attempting a major color change (like lifting from dark to light blonde). A stylist with experience working with extensions can help prevent damage and ensure the color is even. Strand Test: Before committing to a full color application, always do a strand test on a small section of hair to ensure that the extensions react well to the dye and that you’re happy with the color. Use Gentle Products: To preserve the quality of your extensions, use color-safe shampoos and conditioners after coloring, and avoid using harsh chemicals or high-heat styling tools that could damage the hair. Deep Conditioning: Coloring can sometimes dry out the extensions, so after the coloring process, deep conditioning treatments are essential to restore moisture and maintain the softness and shine of the hair. By following these recommendations, your extensions can be safely colored to achieve your desired shade while maintaining their integrity.

The hair will last a very long time, "Years" with proper care! For best results always seek professional help!

Here are some great hair care tips specifically for curly hair extensions and other textures to keep them looking their best: For Curly Hair Extensions: Apply Curl Cream When Wet: After washing, always apply a curl cream while the hair is still wet. This helps define the curls and provides moisture, leaving the curls bouncy and smooth. DIY Curl Spray Solution: For an easier, everyday solution, mix water, a small amount of argan oil, and curl cream in a spray bottle. Spray the mixture evenly on your curls, and use a wide-tooth comb to gently detangle. After detangling, spray one more time to ensure the hair is thoroughly coated with the product, then let it air dry. Important Tip: Do not comb or brush the hair after the final spray. This will prevent the curls from expanding too much, giving you a more defined, tamed look. Twist for Manageability at Night: Before bed, you can use the same curl spray method and twist your hair into loose sections to maintain the curl pattern. This will help keep the curls defined and manageable for the next day. Alternatively, you can braid or pin curl the hair to preserve the texture. Avoid Over-Manipulating Curly Hair: Avoid brushing or combing curly hair after it’s dry or after a quick spray; doing so will cause the curls to frizz and expand, leading to a less defined look. For All Hair Textures (Straight, Wavy, Curly): Nighttime Hair Care Routine: Always flexi rod, pin curl, twist, or braid your hair at night before going to bed. This helps maintain the texture and prevents tangling, keeping your extensions looking fresh and styled for longer. No Grease or Oil Sheen: Avoid using heavy grease or oil sheen products on your hair extensions. These can weigh the hair down, making it look greasy and dull, and may also cause buildup over time. Virgin hair naturally has its own shine, so it usually doesn’t need extra sheen products. If you're looking for a bit of extra shine, use argan oil, which is lightweight and nourishing without being greasy. Using Argan Oil: Argan oil is a great product for adding shine to your extensions while keeping them soft and manageable. It helps to seal in moisture and provides a healthy-looking glow. Apply a small amount of argan oil to the hair, especially the ends, to avoid weighing it down. Additional Tips for Healthy Hair Extensions: Avoid Excessive Heat Styling: If possible, limit the use of hot styling tools (flat irons, curling irons, blow dryers). Excessive heat can cause damage and dryness to your extensions over time. Always use a heat protectant before styling with hot tools. Use a Wide-Tooth Comb or Fingers: When detangling, always use a wide-tooth comb or your fingers. This helps prevent breakage and maintains the natural texture of the hair, whether it's curly or straight. Deep Conditioning Treatments: Regular deep conditioning (every 1-2 weeks) will help keep your extensions soft, hydrated, and free from frizz, especially if they’re curly or have been colored. By following these tips, you'll keep your hair extensions looking fabulous and healthy while ensuring they last longer.

The Poise Collection and Posh Collection are both high-quality hair extensions, but they differ in terms of longevity, texture, and coloring capabilities. Here's a breakdown of the key differences: 1. Hair Quality & Durability: Posh Collection: Higher Grade Hair: The Posh Collection is considered a higher-grade extension, typically made from top-tier virgin or raw hair. Longevity: These extensions are designed to last 3+ years with proper care. Their superior quality means they can withstand regular washing, styling, and coloring while maintaining their softness and integrity for an extended period. Ideal For: Those seeking extensions that can last a long time with minimal maintenance, even if they're worn daily or styled frequently. Poise Collection: Good Quality, More Affordable: The Poise Collection is still made from high-quality virgin hair, but it's slightly lower in grade compared to the Posh Collection. Longevity: These extensions can last 1+ year with proper care. While they may not have the same longevity as the Posh Collection, they still offer a great balance of quality and durability for anyone looking for shorter-term use or a more budget-friendly option. Ideal For: Clients looking for premium extensions at a more affordable price point, or those who may not need extensions that will last several years. 2. Texture & Appearance: Posh Collection: Typically has a silkier or more lustrous texture due to its higher quality, and this results in a smoother finish after styling. The higher-grade hair often has more natural bounce and shine, making it ideal for those who want their extensions to look shiny and sleek over time. Poise Collection: This collection may have slightly more texture or coarseness compared to the Posh Collection, but it still offers a soft, natural appearance. The Poise Collection is still highly versatile and can be styled easily, though it may not have quite as much of the "luxury" feel as the Posh Collection. 4. Price Point: Posh Collection: Being a higher grade of hair, extensions from the Posh Collection are typically more expensive due to their premium quality and longer lifespan. Poise Collection: The Poise Collection is generally more affordable while still offering excellent quality, making it a great option for those who want good-quality extensions at a lower cost. In summary, the Posh Collection is ideal for those seeking long-lasting, premium quality extensions that can handle significant coloring and styling, while the Poise Collection is a more affordable option that still provides great quality and can be perfect for lighter use or those looking for less dramatic coloring. Both collections offer great options, so it depends on your specific needs and budget!

The completion time for custom handmade units is typically 1-3 weeks, starting from the day of purchase. This timeframe does not include weekends. Here’s a breakdown of the process: Start Date: The clock begins once the order is confirmed and payment is processed. Processing Time: It usually takes 1-3 weeks to handcraft the custom unit, depending on factors like complexity, hair texture, and any special requests (e.g., color, length, style). Excludes Weekends: Since this is a business-day timeline, weekends are not counted in the 1-3 week period. If there are any delays or custom requests (like intricate styling or color treatments), this may extend the time slightly. It's always a good idea to ask for updates if you have a specific deadline in mind!